It ships the goods to FedEx returns centers, where they are sorted by merchant. Consolidating returns can lower transportation costs as much as 20%, said Amena Ali, CEO of returns services provider Optoro. Meanwhile, rival UPS is buying Happy Returns to beef up its e-commerce returns business that has grown 25% since 2020. Roughly 5,200 UPS Store locations will join Happy Returns' established drop-off points, making the service available at more than 12,000 U.S. locations, UPS said. FedEx accepts no label, no box returns at 10,000 U.S. locations including FedEx Office, FedEx Express Ship Centers, and Walgreens (WBA.O).

---

Persons: Bing Guan, Ryan Kelly, FedEx's, Kelly, Amena Ali, Lisa Baertlein, Will Dunham Organizations: FedEx, Los Angeles International Airport, REUTERS, United Parcel Service, Walmart, Reuters, Optoro, UPS, FedEx Office, FedEx Express Ship Centers, Walgreens, Thomson Locations: Los Angeles , California, U.S, Los Angeles